Printers, copiers, POS machines β all serviced on one platform
Repair and AMC management for printers, photocopiers, scanners, POS machines, and barcode equipment.
AMC customers calling for ad-hoc fixes not covered by contract
Toner and consumable usage not tracked per device
Engineer call-outs without prior fault history visible
RepairCoreX solves every one of these β out of the box, on day one.
Every job, perfectly tracked from intake to close
Create a digital job card in under 30 seconds. Attach photos, log problem tags, assign a technician, and set a due date β all from one screen. Every change is timestamped so you always know where each job stands.
- β¨ Ticket creation with AI β say or type the job, the form fills itself
- Module-specific intake forms (device, asset, serial, registration)
- Problem tags pre-loaded for your vertical β no manual setup
- Technician assignment with workload visibility
- Photo / document attachments per ticket
- Customer approval workflow before work begins
- Automatic SMS and email updates to customers
Parts, stock, and suppliers β always in control
Stop running out of critical parts mid-job. RepairCoreX tracks every component in real time β stock is automatically deducted when a technician marks a part used on a ticket. Low-stock alerts fire before you reach zero.
- Pre-loaded Printer & Office Equipment Repair starter catalogue β ready on day one
- Auto-deduct parts when added to a job ticket
- Low-stock threshold alerts via email or SMS
- Supplier records with lead times and PO tracking
- Barcode / QR label printing for each SKU
- Cost-of-parts reporting per job and per month
Collect payment in seconds, every time
Convert any closed job into a paid invoice with one tap. Accept cash, card, UPI, or split payments. Collect deposits upfront and track the outstanding balance β the system handles the maths automatically.
- One-tap invoice from closed job ticket
- Accept cash, card, UPI, bank transfer, or split payments
- Deposit collection at intake β balance tracked per ticket
- Digital receipt sent to customer by email or SMS
- Tax / VAT / GST calculation per line item
- Daily POS summary and cash register report
Know your numbers β every day, not just month-end
Your dashboard refreshes in real time. See open jobs, daily revenue, technician throughput, and parts costs in a single view β so you can spot problems early and make decisions based on data, not gut feel.
- Live workshop overview β open jobs, revenue, throughput
- Printer & Office Equipment Repair-specific KPIs built in from day one
- Technician performance: jobs closed, time per job, revenue
- Parts cost and gross margin per ticket
- Monthly trend charts for revenue and job volume
- Export any report to CSV or PDF in one click
Built specifically for Printer & Office Equipment Repair
These aren't generic tools. Every workflow, form field, and report was designed for your business type.
Device History per Serial
Full service history per printer or copier serial β recurring faults identified at a glance.
Toner & Consumable Tracking
Log toner brand, capacity, and usage per job β sell consumables and track margin.
AMC Contract Management
Create annual contracts with visit schedules β auto-create service tickets on schedule.
Field Engineer Dispatch
Assign on-site visits with device details and prior fault notes pre-loaded.
First-Fix Rate Reports
Track how often issues are resolved in a single visit β a key KPI for service contracts.
Instant Invoicing
Bill AMC overruns, consumables, and ad-hoc visits with one-click digital invoices.
From intake to payment β in three steps
Create a job ticket
Log the customer, device, and problem in 30 seconds. Module-specific intake form pre-populates the right fields for Printer & Office Equipment Repair.
Track, update & communicate
Technicians update job status and add parts from any device. Customers receive automatic SMS updates at each stage.
Close the job & get paid
One tap converts the completed ticket to an invoice. Collect payment by cash, card, or UPI β receipt sent automatically.
Everything in one platform β nothing bolted on
Most shops stitch together a spreadsheet for inventory, a WhatsApp group for updates, and a notebook for payments. RepairCoreX replaces all of it with one focused platform β purpose-built for service businesses like yours.
- Printer & Office Equipment Repair-specific forms, tags, and reports β built in
- All-in-one: no third-party tools needed
- Works on desktop, tablet, and mobile
- Multi-location and multi-technician support
- Role-based access β owner, manager, technician
- Free 14-day trial, no credit card required
- Free data migration from any legacy system
Frequently asked questions
Can I manage both AMC and ad-hoc repair tickets?
Does it track page counts or drum cycles?
How quickly can I get started with RepairCoreX for my Printer & Office Equipment Repair business?
Can I create a ticket just by speaking?
Is there a free trial? Do I need a credit card?
Can I migrate my existing data from another system?
Get started today
Ready to modernize your repair shop?
Start on the Free Forever plan β every feature included, no credit card, cancel anytime. Upgrade only when you outgrow the limits.
No credit card Β· Every feature on every plan Β· Free migration help on Business+