Eye exams, frame orders, and lens dispensing — all in one
Optical retail and dispensing management — prescriptions, frame orders, lens jobs, repairs, and collection tracking.
Prescription records not linked to frame and lens orders
Lens lab orders tracked in a separate spreadsheet
Customers not notified when glasses are ready — staff calls manually
RepairCoreX solves every one of these — out of the box, on day one.
Every job, perfectly tracked from intake to close
Create a digital job card in under 30 seconds. Attach photos, log problem tags, assign a technician, and set a due date — all from one screen. Every change is timestamped so you always know where each job stands.
- ✨ Ticket creation with AI — say or type the job, the form fills itself
- Module-specific intake forms (device, asset, serial, registration)
- Problem tags pre-loaded for your vertical — no manual setup
- Technician assignment with workload visibility
- Photo / document attachments per ticket
- Customer approval workflow before work begins
- Automatic SMS and email updates to customers
Parts, stock, and suppliers — always in control
Stop running out of critical parts mid-job. RepairCoreX tracks every component in real time — stock is automatically deducted when a technician marks a part used on a ticket. Low-stock alerts fire before you reach zero.
- Pre-loaded Optical & Eyewear starter catalogue — ready on day one
- Auto-deduct parts when added to a job ticket
- Low-stock threshold alerts via email or SMS
- Supplier records with lead times and PO tracking
- Barcode / QR label printing for each SKU
- Cost-of-parts reporting per job and per month
Collect payment in seconds, every time
Convert any closed job into a paid invoice with one tap. Accept cash, card, UPI, or split payments. Collect deposits upfront and track the outstanding balance — the system handles the maths automatically.
- One-tap invoice from closed job ticket
- Accept cash, card, UPI, bank transfer, or split payments
- Deposit collection at intake — balance tracked per ticket
- Digital receipt sent to customer by email or SMS
- Tax / VAT / GST calculation per line item
- Daily POS summary and cash register report
Know your numbers — every day, not just month-end
Your dashboard refreshes in real time. See open jobs, daily revenue, technician throughput, and parts costs in a single view — so you can spot problems early and make decisions based on data, not gut feel.
- Live workshop overview — open jobs, revenue, throughput
- Optical & Eyewear-specific KPIs built in from day one
- Technician performance: jobs closed, time per job, revenue
- Parts cost and gross margin per ticket
- Monthly trend charts for revenue and job volume
- Export any report to CSV or PDF in one click
Built specifically for Optical & Eyewear
These aren't generic tools. Every workflow, form field, and report was designed for your business type.
Prescription Management
Store full Rx data per customer — sphere, cylinder, axis, PD, and ADD — auto-populate lens orders.
Frame & Lens Order Tracking
Log frame brand, model, lens type, coatings, and tint — status tracked from lab order to ready.
Lens Lab Job Sheet
Generate a lab job sheet PDF with full Rx and lens specification — send directly to your lab.
Deposit & Balance Collection
Collect deposit at frame selection and balance at collection — full payment history per order.
Ready for Collection Alerts
Auto-SMS customers when glasses are ready — no more manual calling down a list.
Collection Sign-Off
Customer signs digitally at collection — timestamped dispensing record for regulatory compliance.
From intake to payment — in three steps
Create a job ticket
Log the customer, device, and problem in 30 seconds. Module-specific intake form pre-populates the right fields for Optical & Eyewear.
Track, update & communicate
Technicians update job status and add parts from any device. Customers receive automatic SMS updates at each stage.
Close the job & get paid
One tap converts the completed ticket to an invoice. Collect payment by cash, card, or UPI — receipt sent automatically.
Everything in one platform — nothing bolted on
Most shops stitch together a spreadsheet for inventory, a WhatsApp group for updates, and a notebook for payments. RepairCoreX replaces all of it with one focused platform — purpose-built for service businesses like yours.
- Optical & Eyewear-specific forms, tags, and reports — built in
- All-in-one: no third-party tools needed
- Works on desktop, tablet, and mobile
- Multi-location and multi-technician support
- Role-based access — owner, manager, technician
- Free 14-day trial, no credit card required
- Free data migration from any legacy system
Frequently asked questions
Can I store multiple prescriptions per customer?
Can I send the job sheet directly to the lens lab?
How quickly can I get started with RepairCoreX for my Optical & Eyewear business?
Can I create a ticket just by speaking?
Is there a free trial? Do I need a credit card?
Can I migrate my existing data from another system?
Get started today
Ready to modernize your repair shop?
Start on the Free Forever plan — every feature included, no credit card, cancel anytime. Upgrade only when you outgrow the limits.
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