Warranty Tracking & Claims

Know what is still covered — and what is about to end

Give a warranty on a POS sale or a repair, then see every active, expiring and expired warranty in one report, and record the claim when a customer comes back.

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What's included

Everything you need for warranty tracking & claims

Warranty days and terms on each POS line, with the serial number or IMEI
A warranty date when you close a ticket, and per-part warranty on parts and services
One Warranty report for sales and repairs: active, expiring in 7 days, expired
Search by customer, item, serial / IMEI or receipt, and filter by branch
Record a claim, optionally open a repair ticket for it, and note the outcome: repaired, replaced, refunded or rejected
Accept a claim after the warranty ended as a goodwill claim — kept separate in the history
Cancelled and fully returned sales never show as covered