Rizwan Ahmed came to Dubai in 2016 as an IT support technician earning AED 4,500 per month. He fixed computers, phones, and tablets for a construction company for five years — always noticing the customers his company turned away for small repairs they considered not worth their time.
"There was one week where my employer turned away 8 phone repair jobs," he says. "I did the math: 8 jobs × AED 400 average = AED 3,200. More than half my weekly salary. In one week. From the jobs nobody wanted."
The Decision
In 2021, Rizwan opened a repair shop in Al Karama — Dubai's densely populated, value-conscious commercial area — with AED 35,000 in savings. He registered his business in Dubai Mainland, set up RepairCoreX on the free plan, and opened his doors.
"Al Karama is where Dubai's South Asian community lives, works, and shops. They have iPhones and Samsungs. They need reliable repair. I was one of them — I knew exactly what they wanted."
The Professional Difference
From day one, Rizwan's shop operated differently from every other counter in Al Karama:
"In Al Karama, there are 15 repair shops within 500 meters. But I was the only one with a real system. Customers who came once, came back. Customers who came back, referred their friends. In year one I had 400+ unique customers."
The Numbers
At year 2, Rizwan hired a second technician and opened a second location in Dubai Silicon Oasis — serving the tech worker community. He manages both locations through RepairCoreX.
His Life Today
Rizwan earns AED 60,000–AED 75,000 monthly. He has sponsored his brother to Dubai to run the second location. His wife manages the accounts.
"I came to Dubai to earn money for someone else's business," he says. "Now I am building my own. RepairCoreX was the tool that made me professional from day one. Everything else was my skill and my effort."
His message: Do not just work in the UAE. Build in the UAE.