Dedi Kurniawan worked at a counter HP — a phone repair stall — in Tangerang for three years, earning Rp 3,500,000 per month. He handled 20–30 repairs per day for his employer, who earned Rp 40,000,000+ monthly from the same shop.
"I was the technician, the cashier, and the customer service — all for Rp 3.5 juta," he says. "My boss just collected the money."
The Leap
In early 2024, Dedi leased a 6x4 meter shop in Alam Sutera, Tangerang — a growing residential and commercial area with thousands of young professionals who needed professional repair service.
Investment: Rp 18,500,000. RepairCoreX free plan from day one.
"My first priority was not to look like just another counter HP. I wanted to look like a professional service center — but without the long wait times and high prices of the authorised centers."
How He Used RepairCoreX
Every customer received a digital job ticket via WhatsApp. Every repair was documented with photos. Every invoice was professional and itemised. When a repair was delayed, the system sent automatic notifications.
"Customers in Alam Sutera are professionals," he says. "They do not have time to call and ask where their phone is. When they get a WhatsApp saying 'Your Samsung Galaxy S23 is ready,' they are impressed. They trust me."
The Results
Dedi hired a technician at month 4 and a front-desk staff at month 7. RepairCoreX tracks both technicians' performance, generates reports, and alerts for inventory shortages before they become problems.
His Life Today
Dedi earns Rp 65–80 juta per month net. He has opened a second location in BSD City. His mother, who worried when he left his "stable" counter job, now brags to her neighbors about her son's business.
"Indonesia punya market yang besar banget," he says. "Tapi hampir gak ada yang profesional. Kalau kamu profesional dari hari pertama, kamu menang."
Start with the free plan. Be the professional. Indonesia's market is open.