Kofi Asiedu learned repair at Suame Magazine in Kumasi — the sprawling informal market that is the engine of Ghana's informal economy. Three years as an apprentice, fixing phones and small electronics for shop owners who charged GH₵50–GH₵100 per repair while paying him almost nothing.
He was skilled. His customers loved him. But at the end of each week, his income was unpredictable and his boss kept most of the profit.
The Move to Accra
In 2023, Kofi moved to Accra with GH₵8,000 in savings and one decision: to do things differently. He rented a small shop near Osu Oxford Street, set up RepairCoreX on the free plan, and opened his doors.
"I did not have much money," he says. "But I had skills that people needed every day. And I had a system that made me look like a proper business from day one."
His first week brought 12 customers. His first month: GH₵48,000 in revenue.
The System That Changed Everything
Within three months, Kofi noticed a pattern. His customers were returning and referring others not just because of his technical skill — but because of how the experience felt. A digital job ticket. A WhatsApp notification when the repair was done. A professional invoice with a 30-day warranty.
"In Accra, most repair shops are still working the way they did 20 years ago," he says. "When a customer experiences something different, they remember it."
A Corporate Breakthrough
Three months in, a corporate client — a financial services company with 40 employees — found Kofi through Google Maps. They needed a reliable repair partner for their company devices.
Kofi handled their account through RepairCoreX: every repair ticketed, invoiced, and tracked. The company's HR manager received monthly summaries of all repairs.
This one client added GH₵80,000–GH₵120,000 to his monthly revenue.
"That client found me because of my Google reviews," he says. "They stayed because I had a professional system. RepairCoreX made that possible."
Where He Is Now
Today, Kofi earns GH₵250,000–GH₵300,000 per month. He employs two technicians and a receptionist. He has both walk-in customers and corporate accounts.
"Ghana's repair market is completely open," he says. "Nobody is doing it professionally. You walk in with a system and you own the market."
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